Shipping policy

Shipping Policy for The Pink Spade Co.

Thank you for shopping with The Pink Spade Co.! We are excited to get your order to you as quickly as possible. Please take a moment to review our shipping policy:

Processing Time

All orders are processed within 1-3 business days, excluding weekends and holidays. You will receive an email notification once your order has shipped, along with tracking information if applicable.

Shipping Rates & Delivery Times

Standard Shipping: 5-7 business days (domestic)

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor its progress. If you haven't received your tracking information within 3 business days of placing your order, please feel free to contact us: thepinkspadeco@gmail.com

Shipping Costs

Shipping costs will be a standard cost of $5.00. 

Lost or Stolen Packages

We are not responsible for lost or stolen packages once the order has been marked as "delivered" by the carrier. If you believe your package has been lost or stolen, please reach out to the carrier directly or contact our customer service team: thepinkspadeco@gmail.com and we will do our best to assist you.

Address Accuracy

Please ensure that all shipping information is correct before submitting your order. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you realize an error after placing your order, please contact us immediately: @thepinkspadeco@gmail.com

Returns & Exchanges

For more information on returns and exchanges, please visit our Return Policy.

Contact Us

If you have any questions or concerns about your order, feel free to contact us: @thepinkspadeco@gmail.com. We are here to help!

Thank you for choosing The Pink Spade Co.! We can't wait for you to enjoy your purchase.